This is everything that you need to know regarding overdue invoices.
If you are looking for more information on Cancellation and Reactivation, please check out this help article: Cancellation and Reactivation.
When you sign up for a paid SoundStack account, you are issued an invoice right away. These charges are due 30 days from the date the invoice is received.
The SoundStack billing cycle repeats monthly. If your billing cycle starts on March 3rd, for example, your subsequent billing cycle will start on April 3rd. This means that you are licensed to broadcast from March 3rd through the end of April 2nd.
If payment is not received within 45 days from the due date, your services may be subject to termination.
If you have any further questions or concerns please do not hesitate to contact our Support Team through the ticket submission form or by emailing us at [email protected].